基于信息引导的政务信息服务:理念、场景、路径Government Information Service Based on Information Guidance: Concept, Scene and Path
白清礼 史伟衡
摘要(Abstract):
[目的/意义]响应《“十四五”国家信息化规划》号召,提升政务信息服务效率。[方法/过程]文章从政务信息资源管理角度出发,结合信息资源管理学科优势,提出基于信息引导的政务信息服务四个新理念、三个新场景与四条新路径。信息引导下的政务信息服务新理念包括指引理念、嵌入理念、科普理念、辅助理念。新场景是指业务咨询办理场景、便利公众生活场景、公众维护权益场景。新路径是数据安全路径、资源统筹路径、智能服务路径、延伸服务路径。[结果/结论]本文的研究提升了政务信息资源管理的效率,打破政务服务协作壁垒,为新形势下政务信息服务变革提供了学科动能。
关键词(KeyWords): 政务服务 信息资源管理 信息引导
基金项目(Foundation):
作者(Author): 白清礼 史伟衡
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